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“We need to prescribe SoP (normal working process) for enforcement exercise. The Board is already engaged on that,” Johri mentioned.
He mentioned there’s a have to work on additional bettering compliance.
“Relying on the place the taxpayer is on a compliance scale, hand-holding them … We must always go for a concerted enforcement technique. We try to do it in a much less intrusive method, utilizing AI and ML for profiling wherever attainable,” he mentioned.
Johri mentioned it’s not left to the discretion of officers to go after taxpayers.
The division additionally desires to enhance knowledge high quality within the returns, in addition to a extra systematised grievance redressal mechanism, notably for MSME and dispute settlement mechanisms.
