V Srinivas, Secretary of Division of Pension and Pensioners’ Welfare (DoPPW), was talking after inaugurating a two-day bankers’ consciousness programme.
Srinivas burdened on offering seamless expertise to pensioners for which the DoPPW is engaged on an Synthetic Intelligence/Machine Studying enabled built-in pensioners portal, a press release issued by the personnel ministry stated.
The portal would hyperlink the DoPPW’s portal Bhavishya and pension portals of varied banks, creation of chat bot to make sure seamless interplay between pensioners, authorities and banker, it stated.
Srinivas stated the division is establishing a know-how staff for creating the above digital techniques as the primary deliverables in collaboration with
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Utmost consideration is to be given on course of and other people associated grievances by PNB, the assertion stated.
“Use of fintech in a lot bigger manner will allow high quality of life for pensioners,” it stated.
To boost “ease of residing” of pensioners and household pensioners, DoPPW has taken quite a few welfare measures in pension coverage in addition to in digitisation of pension associated processes, the assertion stated.
